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Contact
Last updated: May 23, 2026
Support, refund claims, abuse reports, and privacy requests all go to the address below. Responses within 24 hours on business days.
Email
support@ensohq.xyzResponse time
Within 24 hours, Mon–Fri.
Include in your message
- Order ID (from your delivery email)
- Last 6 characters of the affected key
- Error message and timestamp, if reporting a broken key
Related policies
Before writing in about refunds or replacements, please skim the refund policy — it covers DOA keys, wrong-network transfers, and what is not covered.